Executive Team

   Angie Ingram  Chief Executive Officer
   Karen McKernan  Corporate Services Manager
   Angie Tadd  Finance Manager
   Afia Amoo-Oluka  Program Manager - Accommodation
   Shahrin Ariff  Program Manager - Outreach
   Peter Lennon  Business Development Manager

The Mental Health Foundation ACT is recruiting several female support workers, or those that identify as female, to work closely with MHF National Disability Insurance Scheme (NDIS) participants living in a variety of accommodation settings, who have specifically requested female support staff.

Main Responsibilities

Support workers will provide services identified within the participant’s NDIS plan, Support Action Plan and/or Designing My Journey documents.

  • Be considerate of the rights and needs of participants.
  • Comply with all MHF policies and procedures.
  • Maintain a neat, tidy, and safe working environment at all times.
  • Keep accurate and timely records of contact with participants including case notes, and incident reports.

Personal Care

  • Provide assistance with personal hygiene activities, such as dressing, showering, toileting, shaving, applying anti-perspirants/creams/make up.
  • Provide backup support to participants overnight as part of their 24/7 care.

Meal Preparation

  • Assist to draw up a menu plan.
  • Assist participants to prepare meals in accordance with a menu plan.
  • Ensure appropriate storage of all prepared food items.
  • Ensure all items and areas used for food preparation are cleaned before leaving the premises.


  • Assist with preparation of shopping list in line with menu plans, including requirements for household cleaning and maintenance products.
  • Ensure participants have the capacity to transport all items purchased (e.g., bags and transport).
  • Assist participants to shop for selected items appropriate to their needs and within their budget.
  • Assist participant to limit impulse purchases that may compromise their budget.
  • Assist participant to store all purchased items in their home appropriately.

Social/recreational activities support

  • Assist participant to prepare for outings and to identify appropriate choices for the occasion, e.g., dress, budget, weather, and social context.
  • Provide transport to and/or from activity.
  • Provide emotional support and encouragement to the participant while attending the activities.
  • Supervision of medication if required.
  • Support participants in caring for their pets.
  • Work as a member of the Team sharing relevant knowledge and experience with other program team members and residents when appropriate.
  • Promote the MHF with all relevant stakeholders in line with the organisation’s current Strategic Plan.
  • Comply with all MHF policy and procedures.
  • Actively participate in professional development processes including self-reflection, work evaluation, clinical supervision meetings, training, and staff appraisals.
  • Other activities as requested by MHF.

Selection Criteria


  1. Mental health, individual support, disability care or similar certificate and experience in providing personal care, meal preparation, shopping, or social-support services.
  2. Knowledge of workplace health and safety precautions related to personal care, meal preparation, shopping and/or social-support tasks.
  3. Ability to work independently with minimal direction.
  4. Excellent English oral and written communications skills.
  5. Effective computer literacy.
  6. Australian Drivers Licence.
  7. ACT Working with Vulnerable People General Registration.
  8. Unlimited work rights and extensive availability.


  1. Ability to speak another language in addition to English would be an advantage.
  2. Insured motor vehicle.
  3. First-Aid certificate.
  4. Mental Health First Aid or ASIST certificate.

MHF values diversity and encourages Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.

Applications will be considered as they are received so interested applicants are encouraged to apply early.  While these positions are casual, part-time or full-time can be negotiated after successful completion of the probation period.

Only applications that address the essential and desirable criteria will be considered, and should be emailed to .


If you have any questions about the position please contact the Corporate Services Manager on 02 6282 6604, or 0438 207 798.


The information contained in these documents is confidential, privileged and only for the information of the intended recipient and may not be used, published or redistributed without the prior written consent of The Mental Health Foundation

Privacy policy

 Mental Health Foundation  (ACT)’s Outreach team provides support services to individuals experiencing mental-health issues/concerns.

 These services include support coordination, mentoring, assistance in activities of daily living, psychosocial community participation and transport. Our Outreach staff are mobile, which means that services may be provided in the comfort of the participant’s home and/or at public locations.

The Outreach service adopts MHF’s Model of Care. Each participant is made to feel welcome and valued, and is treated with respect, dignity and understanding as a unique person; while their right to privacy and confidentiality in all aspects of their life is recognised and respected in the program. The service is based on the principle of participant choice and control, working towards the participant’s identified NDIS goals, and at a pace he/she is comfortable with. Rights and responsibilities of the participant are clearly outlined at the point of entry into the service.

MHF’s Outreach Team also works in partnership with the participant’s family and other support networks, when deemed necessary by the participant. These include medical professionals, other non-governmental organisations and government agencies. Depending on the participant’s mental-health circumstances, support services can be intensified if requested by the participant.

For further information on our Outreach services, please call 02 6282 6604 or email

MHF ACT is proud to be accredited against the National Standards for Mental Health Services.

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